Terms of Service

These Terms of Service (“Terms”) govern your use of the Blanked mobile app, our website, and any related services (together, the “App”). Blanked is operated from Gibraltar. By using the App, you agree to these Terms.

If you don't agree with any part of these Terms, please don't use the App.

1. Acceptance of Terms

By downloading, installing, or using Blanked, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you're using the App on behalf of a minor in your care, you agree to these Terms on their behalf.

2. Description of Service

Blanked is a visual memory game available on iOS. The App includes:

• A free-to-play core game with 200+ levels across 6 worlds, head-to-head friend challenges, and optional in-app advertising
• Blanked+ — an auto-renewing subscription that unlocks unlimited lives, exclusive cosmetics, and removes ads (available monthly or yearly)
• Optional one-time in-app purchases, including gem packs and a “Remove Ads” upgrade

You can download and start playing in guest mode without an account. However, signing in (via Apple Sign In or email) is required to access friend challenges, cloud sync across devices, leaderboards, streak rewards, and any in-app purchase or subscription.

Ads displayed in the free version can be removed by purchasing “Remove Ads” or subscribing to Blanked+.

3. Age Requirement

You must be at least 13 years old to use Blanked (or the minimum age of digital consent in your country — up to 16 in some EU member states). If you're under 18, you confirm that you have permission from a parent or legal guardian to use the App and to make any purchases.

4. User Accounts

To access social, cloud-sync, and purchase features, you can create an account via Apple Sign In or email sign-up. You agree to:

• Choose a username that isn't offensive, misleading, impersonating another person, or infringing anyone's trademarks or intellectual property rights
• Keep your account credentials secure — you're responsible for all activity under your account
• Not share your account with others, sell it, or transfer it

We reserve the right to suspend or terminate any account that violates these Terms, at our sole discretion.

5. Blanked+ Subscription Terms

Blanked+ is an auto-renewing subscription with a monthly or yearly billing period. The following terms apply:

• Pricing & length — The subscription length and price are clearly disclosed at the point of purchase in the App
• Payment — Payment is charged to your Apple ID account at confirmation of purchase
• Auto-renewal — Your subscription automatically renews unless auto-renewal is switched off at least 24 hours before the end of the current period
• Renewal charge — Your Apple ID will be charged for renewal within 24 hours prior to the end of the current period, at the price of the current subscription plan
• Managing your subscription — You can manage your subscription and switch off auto-renewal by going to your Apple ID account settings after purchase: Settings → [your name] → Subscriptions
• No mid-period cancellation — Cancelling doesn't trigger a refund of the current billing period; you'll keep Blanked+ access until the end of the period you paid for
• Free trials — Any unused portion of a free trial period will be forfeited when you purchase a subscription

Links to these Terms and our Privacy Policy are available from the purchase page inside the App.

6. In-App Purchases

Blanked offers two kinds of in-app purchases:

• One-time purchases — such as gem packs and the “Remove Ads” upgrade. These do not recur.
• Subscriptions — Blanked+, as described in Section 5 above

All purchases are processed by Apple through the App Store. We do not process payments directly and do not have access to your card or payment details.

All purchases are final. Refund requests must be submitted to Apple within their refund window and are subject to Apple's refund policy. We do not issue refunds directly. If you're entitled to a statutory refund under applicable consumer-protection law (for example, for a faulty product), that statutory right is unaffected.

7. Virtual Currency (Gems)

• Gems are a virtual in-game currency with no real-world monetary value
• Gems cannot be exchanged for cash, sold, gifted, or transferred between accounts
• Purchased gems are non-refundable except where required by law. Refund requests for gem purchases must go through Apple
• We may adjust gem prices, power-up costs, and reward amounts at any time as part of normal game balancing
• If your account is terminated for violating these Terms, any remaining gems, cosmetics, and progress are forfeited

8. User Conduct

When using Blanked, you agree not to:

• Use cheats, exploits, automation software, modified clients, or any unauthorised third-party tools
• Harass, abuse, threaten, or send offensive content to other players through friend challenges or any other feature
• Impersonate another person, company, or brand, or misrepresent your identity
• Choose a username (or upload content) that violates the intellectual property rights of others
• Attempt to gain unauthorised access to the App, our servers, or other players' accounts
• Attempt to circumvent the streak recovery window, the in-app purchase flow, ad display, or any other economy or game mechanism
• Interfere with or disrupt the normal operation of the App, including by submitting false or fraudulent data
• Use the App for any unlawful purpose

9. User-Generated Content

When you choose a username, upload a profile photo, or otherwise contribute content to the App, you grant us a worldwide, non-exclusive, royalty-free, sublicensable licence to use, host, store, display, and reproduce that content for the purpose of operating and providing the App — for example, showing your username on leaderboards, or your avatar to your friends.

You represent and warrant that you own, or have all necessary rights to, any content you upload, and that it doesn't violate anyone else's rights or any applicable law.

We reserve the right to remove any content (usernames, profile photos, or other contributions) that violates these Terms, without prior notice.

10. Intellectual Property

All content in Blanked — including but not limited to game design, graphics, animations, sounds, text, code, and our mascot Blink — is our intellectual property and is protected by applicable copyright, trademark, and other laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works from any part of the App without our express written permission.

We grant you a limited, personal, non-exclusive, non-transferable licence to use the App on a device that you own or control, solely for your personal, non-commercial use, in accordance with these Terms.

11. Account Termination

You can delete your account at any time from Settings → Profile → Delete Account inside the App. You can also email us at hello@playblanked.com to request deletion.

We may suspend or terminate your account if you violate these Terms. On termination:

• Your access to the App ends immediately
• Your data — including gems, cosmetics, progress, and friend connections — will be removed as described in our Privacy Policy
• Any active Blanked+ subscription will continue to renew through Apple until you cancel it in your Apple ID settings — we can't cancel Apple-managed subscriptions on your behalf
• Remaining gems and any non-consumed subscription benefits are forfeited

12. Limitation of Liability

Blanked is provided “as is” and “as available” without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, or goodwill arising out of or in connection with your use of the App.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

If you are a consumer, these Terms do not affect your statutory rights under the consumer-protection laws of Gibraltar, the UK, or your country of residence.

13. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we'll notify you in-app or by email before they take effect. The “Last updated” date at the top of this page always reflects the current version. Your continued use of the App after changes take effect constitutes your acceptance of the updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Gibraltar, without regard to its conflict-of-law provisions. Any dispute arising out of or in connection with these Terms or your use of the App is subject to the exclusive jurisdiction of the courts of Gibraltar.

If you are a consumer resident in the EU, UK, or another jurisdiction that grants you mandatory local consumer-protection rights, nothing in this clause affects your right to bring proceedings in, or rely on the laws of, the country you live in.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a competent court, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede any prior agreements.

17. No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. Any waiver must be in writing and signed by us.

18. Contact

Questions about these Terms? Get in touch:

Email: hello@playblanked.com